The American Orthopaedic Association has two job openings at this time: 

Marketing Communications & Development Coordinator (exempt)


Reports to
Senior Development Manager

Summary
Under the supervision of the Senior Development Manager, the Marketing Communications & Development Coordinator will focus on fundraising, marketing and communications. The focus in on compelling writing to share the AOA’s mission through fundraising, advertising and marketing strategies. Portfolio of responsibilities includes appeal writing, donor stewardship, developing an array of marketing collateral, and assisting with fundraising events for individual donors. The Marketing Communications & Development Coordinator must function efficiently and effectively in a fast-paced environment, take the initiative and manage multiple priorities. 

Salary range
$40,000 - $45,000

Communications, Appeals, and Social Media
  • Understands, communicates and advances overall AOA strategic objectives.
  • Shepherds assigned projects from inception to closure, ensuring that all relevant tasks are completed on deadline and within budget.
  • In conjunction with the MarCom Manager, writes and oversees marketing collateral: works with design, print, and mailing house vendors as needed 
  • Works directly with MarCom Manager and other program/development staff to create and curate content for distribution to membership segments:
    • weekly e-newsletters and one-off e-blasts
    • website/web page maintenance and content
    • AOA Daily for distribution at the Annual Leadership Meetings
    • promotion of committee annual giving to achieve 100% committee giving
    • donor gift acknowledgement
    • assists with target audience determination and list production
  • Executes communications and collateral, including:
    • direct mail/print appeals: solicitation letters, AOA Updates, annual reports
    • digital communications: e-appeals, e-newsletters, e-blasts, social media posts, 365 mobile app push notifications
    • individual donor: stewardship communications 
    • yearly corporate prospectus 
    • video, etc. 
  • Provides reports, analysis, evaluation, and recommendation for: 
    • individual appeal program
    • website activity/engagement
    • e-mail marketing campaigns
  • Assists with distribution of press releases 
  • Assists with membership and other audience market research via surveys and polls. 
  • Coordinates fundraising/cultivation events as planned for the year

Donor Acknowledgement, Stewardship, and Coordination
  • Coordinates and executes individual donor/prospect stewardship in conjunction with the Senior Development Manager
  • Manages IMIS database to ensure accurate record keeping and reporting with Development Services Manager & Project Coordinator
  • Records, acknowledges and stewards donors/donation per the AOA’s donor recognition levels and stewardship plan
  • Handles individual donor questions and requests

Financial Accountability & Administrative Duties
  • Establishes and maintains updated policies and procedures related to duties
  • Assists with budget development and fiscal performance within Development and Marketing/Communications
  • Performs other duties as assigned

Qualifications
  • Bachelor’s degree or relevant work experience
  • 3-5 years progressive experience in a non-profit organization
  • Strong computer skills including proficiency in using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher), and social media (LinkedIn, Twitter)
  • Must be highly self-directed, well-organized, detail-oriented, disciplined, able to multi-task and comfortable completing tasks with minimum supervision
  • Strong organization/decision-making/time management skills to effectively adhere to shifting priorities and deadlines
  • Ability to work under pressure with an eye on the big picture and attention to details
  • Exceptional written and verbal communication skills, willingness to learn, and a strong work ethic are a must
  • Applicants must exhibit professionalism, strong interpersonal skills, and the ability to engage with individuals at all levels 

Working Conditions/Travel
  • Moderate: 5-7 days out-of-town travel plus approximately 2 in-town weekend meetings.  
  • Approximately 8-10 evening conference calls.
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To Apply
E-mail your resume and cover letter to Christine Radtke at radtke@aoassn.org
No phone calls, please. 

Project Coordinator 

Reports to
Associate Education Manager

Summary
The Project Coordinator helps support the Deputy Executive Director and Associate Education Manager in the development and execution of AOA education programs/products. The Project Coordinator is a professional who works collaboratively with other AOA staff to coordinate a diverse range of products/services and assists with strategic plan implementation for related responsibilities. This position assists with general office administration. 

Committee Responsibilities

  • Supports staff liaisons for AOA educational programs and related committees (Critical Issues and CORD/Academics), including scheduling conference calls, researching background materials, developing/distributing meeting agendas and materials, encouraging member participation, writing minutes, etc.
  • Serves as liaison to Taskforces and workgroups as appropriate and helps to advance the works of such groups.
  • Responsible for election process, Taskforce execution, Committee evaluation process, etc.
Program/Project Coordination
  • Secures speaker agreements, assignment of rights, and meeting materials for Annual Meeting, conferences, webinars, and other work products.
  • Design and develop various CORD membership reports to help identify market trends, member demographics and opportunities for growth.
  • Responsible for the AOA’s survey distribution policy, working with member submitter and committee members through approval process, and ensuring receipt of articles for AOA publication.
  • Responsible for website content and organizing meeting materials for website resources and online promotions through the LMS.
  • Processes CORD membership applications, responds to membership inquiries, corresponds with Program Directors, Department Chairs, Fellowship Directors, Residency Coordinators, and other CORD faculty.
Cross Departmental Integration of Program Components
  • Works closely with Marketing/Communications Manager to promote academic education activities. Researches, solicits, writes and edits content appropriate for academic articles/newsletters, website content and programming summaries. Coordinates content for mobile app.
  • Collaborates with Membership staff to coordinate the CORD dues renewal, processing and track membership retention/recruitment. Ensures relationships in database are accurate.
  • Works closely with Meetings staff on the abstract management process, as well as necessary logistics for CORD conferences and other in person meetings.
Administrative and Financial Management
  • Performs an array of administrative tasks in the support and execution of AOA projects/programs.
  • Establish and maintain files and document procedures pertinent to the position.
  • Understand, communicate and advance overall AOA strategic objectives.
  • Assist with content management support for website and electronic communications as needed.
  • Provides telephone coverage and responds to inquiries regarding AOA initiatives.
  • Assists with registration/marketing materials and other logistical arrangements for academic activities and other leadership programming.
  • Generates, analyzes, and distributes reports from database.
  • Assists Associate Education Manager and Deputy Executive Director as needed.
  • Undertakes special projects and performs other duties as assigned.
Knowledge, Skills and Abilities
  • Education: Undergraduate degree preferred; minimum Associates Degree required. Ideal position for a recent graduate.
  • Experience: 1-2 years in an office environment, including experience communicating with external parties and supporting more than one person. Association experience preferred.
  • Specific Skills: Good verbal communicator who has the ability to build relationships with volunteer leadership, staff and vendors.
  • Excellent written and verbal communication skills with an attention to detail.
  • Demonstrated ability to handle multiple concurrent projects and adhere to deadlines.
  • Experience with Microsoft Office tools required and iMIS (or similar) database technology experience preferred.

Working Conditions/Travel

  • Limited, if any, out-of-town travel: Maximum 5 days/year.  
  • Required evening calls: Approximately 5/year.
To Apply
E-mail your resume and cover letter to Jodi Stapleton at stapleton@aoassn.org
No phone calls, please.