2018 Emerging Leaders Forum 

June 26-27, 2018
Boston, MA
The Westin Copley Place

2018 Emerging Leaders Forum Chair: Charles Saltzman, MD, FAOA
2018 Emerging Leaders Forum Facilitator:
Debbie Goldstein, JD, Triad Consulting Group

About the Emerging Leaders Forum

The Emerging Leaders Forum is the key in-person meeting of the Emerging Leaders Program and offers members of the Emerging Leaders Program one-and-a-half days of leadership-focused sessions.  


Tuesday, June 26, 2018

8:00am  Introduction: Charles Saltzman, MD, FAOA, Debbie Goldstein, JD, and AOA Presidential Line


The Challenge of Difficult Conversations

Understanding the Structure of Difficult Conversations

9:30am  Break

Case Work: Dissecting a Difficult Conversation through the Two Column Case

Talking about What Happened

  Advocacy and Inquiry

11:30am  Lunch and Learn

12:30pm  AOA Programs Overview

1:00pm  Breakouts

3:00pm  Break

3:15pm  The Casino Case -- Negotiations Exercise

Key Skills in Managing Difficult Conversations: Strong Emotions

 Grounding Your Identity for Better Negotiations


5:30pm Conclusion

Wednesday, June 27

8:00am  Feedback: The Skill and Challenges of Receiving

Defining Our Terms: What is Feedback? 3 Types

Building Your Feedback Strategy

The Challenge: Our Triggered Reactions and Blind Spots

10:00am  Break

10:15am  Identity: The Challenge of Me

Relationship Triggers: The Challenge of We

Action Planning and Takeaways

12:30pm   Leadership Lunch


Tuesday, June 26 | 8:00am-5:30pm
Wednesday, June 27 | 8:00am-1:30pm


Emerging Leaders Forum: $550
Emerging Leaders Forum + Annual Meeting: $850

 About Debbie Goldstein, JD

Debbie Goldstein, JD, is a Principal and the Managing Director of Triad Consulting Group. She teaches negotiation as a faculty member at Harvard Law School and Harvard Graduate School of Education. She has also taught at Tufts University School of Medicine and was an adjunct professor at Georgetown University Law Center for many years.

Ms. Goldstein's varied clients include Merck, Brigham and Women’s Hospital, Capital One, Barclay’s, Honda, Standard Bank, Shell, Boeing, General Mills, MetLife, PricewaterhouseCoopers, Citigroup, Prudential and Proctor & Gamble. She has addressed students and alumni at Duke’s Fuqua School of Business, University of Denver, Harvard’s Kennedy School of Government Dartmouth’s Tuck Business School and Harvard Business School. Her work often takes her internationally: to Dubai, where she worked with government leaders; to Ethiopia, where she worked with the Members of Parliament; and to Cyprus, where she taught public policy students from across the globe.  

She coaches executives through difficult decision making and managing critical relationships, and has helped mediate family business disputes. In the public sector, she founded and ran a free legal aid clinic called LINC (Legal Initiative for Children) for the patients at Massachusetts General Hospital’s Chelsea outpost. Her writing has appeared in the Boston Globe Magazine, and the Management Information Exchange Journal.

Ms. Goldstein is a graduate of Williams College and Boston College Law School. 
About Triad Consulting

Triad is a leading international corporate education and communication consulting firm based in Cambridge, MA, which helps organizations, teams, and managers with key communication and conflict resolution skills.

Whether it’s making tough strategic choices, collaborating on a joint venture, addressing performance issues, discussing compensation, or addressing conflict among teams or team members, Triad believes handling difficult conversations is a core competency for all professionals.

Triad was founded by members of the Harvard Negotiation Project, based on fifteen years of work at Harvard Law School. Keeping an eye on the simple question “what works?” Triad developed a framework and approach for engaging in difficult conversations more effectively. Triad designs their programs to respond to the needs and context of each client, ensuring that the approach is relevant and realistic.