Education Manager

Position Title: Education Manager

Reports to: Education Director

Position Summary:
This position serves as the educational champion for the AOA’s Council of Orthopaedic Residency Directors (CORD) program. The Education Manager is required to be a strategic leader, while also serving as the hands-on implementer.

The AOA seeks an individual who thrives in a fast-paced, high volume work environment and is a professional who works collaboratively with a diverse group of team members to create and manage cross-organizational, integrated strategies for project completion. The successful individual will have a strong knowledge of adult learning theory, instructional design principals and practices, broad knowledge of course development and delivery tools and formats (eg, instructor-led, e-learning, blended learning, social media, mobile), and demonstrated ability to manage projects and absorb information quickly and translate to a variety of audiences.

Duties and Responsibilities

  • Committee Oversight

Provides leadership to ensure the efficient operation of the CORD/Academic Education Subcommittee, workgroups, projects, and initiatives to fulfill academic objectives for the organization.

    • Provides proactive support, recommendations, and research to advance the actions and decision making of the committees and related programs.
    • Develops proposals for committees’ evaluation and discussion.
    • Works with committee members, staff, and AOA leadership to build vision and consensus of priorities.
    • Assist Education Director in developing and fostering collaborative relationships with staff from American Board of Orthopaedic Surgery (ABOS), American Osteopathic Academy of Orthopedics (AOAO), Accreditation Council for Graduate Medical Education (ACGME), and Association of Residency Coordinators in Orthopaedic Surgery (ARCOS). Alongside Education Director, liaise with AOA surgeon representatives to Orthopaedic Program Directors Association (OPDA), American Association of Medical Colleges (AAMC), and National Resident Matching Program (NRMP) to incorporate initiatives into CORD/Academics educational programming.
  • Program Development & Management
    • Identifies product needs and develops proposals in support of program/product development. Working closely with the CORD/Academics Education Subcommittee Chair and CORD Conference Program Chair(s), stays abreast of educational needs and underlying gaps. Assures that the needs of members and constituents are considered within the broader graduate medical education landscape and AOA priorities/strategic objectives.
    • Oversees the development and execution of in-person conferences, webinars, and other educational activities. Helps identify content leaders and works with volunteers to deliver programs and products to position AOA/CORD as the market leader in academic education.
    • Initiates changes in existing products/programs to ensure that both participant needs and organizational revenue goals are met or exceeded while ensuring experiences are of high quality.
    • Develop, analyze, and communicate metrics and analytics that measure ROI, impact, and effectiveness of academic initiatives.
  • Responsible for Cross Departmental Integration of Program Components
    • Collaborates with Meetings, Marketing, and Membership teams in support of programs/products.
    • Responsible for providing headquarters staff with needed information to appropriately answer inquiries.
    • Collaborates with development staff to provide descriptions, content and other needed background and reporting in order to obtain external funding for academic activities. Identify support opportunities and participate in meetings with representatives as appropriate.
    • Participates in education/leadership team activities and supports needs of these activities, as requested.
  • Financial Accountability & Administrative Management
    • Responsible for file management, budget development and fiscal management of areas of defined responsibility.
    • Establish and maintain updated policies and procedures related to duties.
    • Understands, communicates and advances overall AOA strategic objectives.
    • Performs special assignments as determined by the Education Director.
    • Implements plans to ensure reaching established objectives that promote growth and participation.
    • Develops budgets, monitors income/expenditures, and overall fiscal management of areas of defined responsibility.

Knowledge, Skills and Abilities:

Education:
Bachelor’s degree required

Experience:
5-7 years progressive management experience required. Past association management experience, proven experience working with healthcare professionals, and knowledge of continuing medical education (CME) a plus.

Specific Skills:
New program development and related business plan development skills required.
Demonstrated project management skills and fiscal responsibility for multiple projects required. Strong organization/prioritization skills and ability to coordinate a high volume of details and a variety of projects
necessary.
Committee management/leadership skills required. Past experience working with Board of Directors and Committee chairs required.
Excellent customer service, problem-solving and interpersonal skills with ability to work independently as well as part of a team are expected.
Excellent written, with high attention to detail, and verbal communication skills required.
Extensive experience in Microsoft Office tools. General comfort with technologies and ability to learn new platforms quickly.
Experience with tools such as WordPress, MailChimp, association management systems, online discussion forums, and SurveyMonkey.

Working Conditions/Travel:
Moderate: 10-15 days out-of-town travel plus approximately 3 in-town
committee meetings. Approximately 10-12 evening conference calls per year.

About AOA:
The American Orthopaedic Association is based in Rosemont, IL. Employees of the American
Orthopaedic Association enjoy generous benefits, including:
• Medical, dental, vision, life insurance, and long-term disability plans for full-time employees
• Employer-sponsored Retirement Plans
o Employer contribution of 10% of salary to Employee’s retirement plan after six
months of continuous employment.
o Employee option/ability to make additional retirement contributions, before tax, up to federal limits
• Generous PTO policy
• Hybrid work schedule – 1 day per week (Tuesday) in the Rosemont office
AOA employees have annual opportunities to expand their skill sets in the not-for-profit association
management arena and participate in continuing education, with opportunities for promotion and
advancement.

To apply, please submit your CV and a cover letter (required) describing your interest and applicable skills for the position to Jodi Essey-Stapleton stapleton@aoassn.org).

Job Type: Full-time, Hybrid (4 Days Remote and 1 Day In-Office)

Salary: $65,000-75,000/year

Education Project Specialist

Position Title: Education Project Specialist

Reports to: Associate Manager, Leadership Education

Position Summary:
Under the direction of the Associate Manager, the Project Specialist helps support the development and execution of the AOA leadership programs/ products and meetings. The Project Specialist is a professional who works collaboratively with other AOA staff to support a diverse range of products/ services. This position assists with the general office administration including but not limited to, supporting the Deputy Executive Director and other members of the Education team.

To apply, please submit your CV and a cover letter describing your interest in the position (N.B. a cover letter is required for consideration) to Veronica Gonzalez (gonzalez@aoassn.org).

Duties and Responsibilities
• Performs an array of administrative tasks in the support and execution of AOA projects/programs.
• Responsible for composing communications including letters, website content, reports and presentation materials.
• Work closely with AOA staff to understand project/program features and benefits. Assists with program material development; works with AOA members to solicit pertinent information.
• Provides general support for AOA educational programs including, but not limited to AOA’s Council of Orthopaedic Residency Directors (CORD), Annual Meeting, and Leadership Development Program Offerings. Responsible for related activities, including developing meeting agendas and materials, encouraging member participation, scheduling calls and writing minutes.
• Works with Associate Manager to support AOA’s Resident Leadership Forum and Traveling Fellowships.
• Helps organize logistics for onsite management of program meetings, including preparation of materials, registration/enrollment, disclosures, speaker contracts/expense report reconciliation.
• Provide content management support for website as needed.
• Establish and maintain files and document policies and procedures pertinent to the position. Learn necessary technology to administer programs as needed.
• Understand, communicate and advance overall AOA strategic objectives.
• Perform special assignments as determined by supervisor
• Performs other duties as assigned.

Knowledge, Skills and Abilities:

Education:
Undergraduate degree preferred; minimum Associates Degree required

Experience:
1-3 years experience in office/administrative support/customer service or similar administrative management function; or an equivalent combination of education, training, and/or experience. Association experience preferred

Specific Skills:
• Good verbal communicator who has the ability to build relationships with volunteer leadership, staff and vendors.
• Excellent written and verbal communication skills.
• Demonstrated ability to handle multiple concurrent projects and adhere to deadlines.
• Ability to read, analyze, and interpret reports
• Experienced in Microsoft Office tools. Relational and/or Customer Contact Database technology experience and skills and data management.

Working Conditions/Travel:
• Limited out-of-town travel: Approximately 5 days/year.
• Required in-town weekend meetings: 5-10 days/year

Success Factors:
• Resourceful, self-starter with problem-solving and troubleshooting abilities.
• Strong customer service aptitude.
• Strong organizational skills: ability to prioritize and coordinate a high volume of projects and details simultaneously.
• Broad, solid understanding of mission, goals and objectives of society, as well as strong understanding of how the independent program activities meet these objectives.
• Proactive individual able to take responsibility for delegated activities.
• Interpersonal abilities to get along with others and work as a team.
• Professional demeanor to appropriately represent professional society.
• Willingness to work extra hours during high periods to assure deadlines are met.

To apply, please submit your CV and a cover letter (required) describing your interest and applicable skills for the position to Veronica Gonzalez (gonzalez@aoassn.org).

Job Type: Full-time, Hybrid (4 Days Remote and 1 Day In-Office)

Salary: $40,000-45,000/ a year

About the AOA: Benefits

About AOA 

The American Orthopaedic Association is the national leadership organization for orthopaedic surgeons in the United States and is based in Rosemont, IL. The mission of this not- for-profit organization centers around the identification and exploration of critical issues impacting musculoskeletal patient care and the profession, the advancement of orthopaedic graduate medical education, and the development of leadership skills from orthopaedic residency through the senior orthopaedic surgeon leader.

The American Orthopaedic Association is based in Rosemont, IL.  Employees of the American Orthopaedic Association enjoy generous benefits, including:  

  • Medical, dental, life insurance, and long-term disability plans for full time employees
  • Employer-sponsored Retirement Plans
    • Employer contribution of 10% of salary to each Employee’s retirement plan after six months of continuous employment. 
    • Employee option/ability to make additional before-tax retirement contributions up to Federal limits. 
  • Generous PTO policy 
  • 2 days per week remote work option
  • Summer hours and flexible work hours
  • AOA employees have annual opportunities to expand their skill sets in the not-for-profit association management arena and participate in continuing education, with opportunities for promotion and advancement.