Cancellation Policy for all Live Events: All cancellations and requests for refunds must be in writing. This policy applies to all forms of payment.
1) 20% cancellation fee between registration open date and 6 weeks in advance of event
2) 50% cancellation fee 3-6 weeks out
3) Less than 3 weeks no refund
AOA Cancellation/Refund Policies for Webinars: Cancellations received within fourteen (14) days or less of the webinar are not eligible for a refund. Cancellations received prior to this will receive a full refund. Registrations may be transferred to another individual at any time prior to the start of the event.
A login link will be e-mailed to registrants one week prior and one day prior to the event. If you do not receive this e-mail with the event link and log in information, please contact the AOA at (847) 318-7330 or e-mail (info@aoassn.org). You will need access to a computer and a phone line to participate in this event. All webinars are recorded and will be available following on the AOA’s Recorded Webinars Catalog for viewing within two weeks of the live event.
For Free Webinars: Cancellation is not required; if unable to attend the live event, registrants will receive a recording following the program.
Questions or Comments
If you have any questions or comments about AOA’s Privacy policy, or if you wish to review and correct your personally identifiable information held by AOA, please contact Brenda Holt, Manager, Membership, American Orthopaedic Association, 9400 West Higgins Road, Suite 315, Rosemont, IL 60018, at info@aoassn.org.